tag:blogger.com,1999:blog-4718085390545333345.post5411106690457418585..comments2023-11-02T12:03:51.777-04:00Comments on Instructional Design Hub: Communication Anonymoushttp://www.blogger.com/profile/16430211503686641416noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-4718085390545333345.post-10584413569223811972013-03-24T14:34:40.479-04:002013-03-24T14:34:40.479-04:00Andrea,
Thank you for reading and commenting. I...Andrea,<br />Thank you for reading and commenting. I'm fascinated by your cultural insight. You're so right that culture plays a significant role in communication style.<br />SallyAnonymoushttps://www.blogger.com/profile/16430211503686641416noreply@blogger.comtag:blogger.com,1999:blog-4718085390545333345.post-9107287785723245852013-03-24T14:32:47.215-04:002013-03-24T14:32:47.215-04:00Ebony,
Thanks for reading and sharing your thought...Ebony,<br />Thanks for reading and sharing your thoughts. I'm not surprised we interpreted Jane's messages differently; most of the people I know, especially women, favor a "softer" communication style than I do. I did too, for a long time; then I started my own business, and the combination of working from home while raising two kids and caring for my elderly parents changed the way I communicate. I wake up every morning with more to do than I can get done in a day, and I value precision in communication. It doesn't work for everyone, and that's something I strive to remain aware of. I'm a work in progress :)<br />SallyAnonymoushttps://www.blogger.com/profile/16430211503686641416noreply@blogger.comtag:blogger.com,1999:blog-4718085390545333345.post-45331320037972827082013-03-24T14:32:05.627-04:002013-03-24T14:32:05.627-04:00This comment has been removed by the author.Anonymoushttps://www.blogger.com/profile/16430211503686641416noreply@blogger.comtag:blogger.com,1999:blog-4718085390545333345.post-21073246906546393312013-03-24T14:24:28.024-04:002013-03-24T14:24:28.024-04:00Dave,
Thanks for reading and commenting. We commu...Dave, <br />Thanks for reading and commenting. We communicate almost constantly, often without much forethought. This vignette illustrates how easily the mode of communication can bias our interpretation of the message and the other person.<br />SallyAnonymoushttps://www.blogger.com/profile/16430211503686641416noreply@blogger.comtag:blogger.com,1999:blog-4718085390545333345.post-53043090572207733992013-03-24T12:20:31.304-04:002013-03-24T12:20:31.304-04:00Hi Sally,
Your interpretation is not extremely dif...Hi Sally,<br />Your interpretation is not extremely different than mine. I felt that Jana was better in person, but I had not noticed the "cadence" that you mentioned. I think you make an extremely important point and one that as a women, I take into account at work but not at home. At work, I am more direct than when I am at home. The other factor that may have been overlooked is culture. When I lived in Costa Rica I found that they don't ask direct questions but rather ask them by the inflection and tone in their voice. I picked that up and when I returned I found myself doing the same thing. I had and still have trouble at times getting my point across because here in the United States most people do not understand and think a statement is being made.<br /><br />Talk to you later,<br />Andrea<br />M2+Ehttps://www.blogger.com/profile/05410571871392826010noreply@blogger.comtag:blogger.com,1999:blog-4718085390545333345.post-64736625493492417052013-03-24T09:47:42.095-04:002013-03-24T09:47:42.095-04:00Sally,
I really found your interpretations a litt...Sally,<br /><br />I really found your interpretations a little different from mine. I thought that Jane came off assertive in her email and voicemail, maybe even rude. This plays a part in understanding your colleagues and the stakeholder. There are often times when we say things and mean it one way, but a person takes it differently. <br />Your example below clarifies why this happens.<br />I found the information on cadence and inflection of one's voice to be very informative and confirmed what I have seem before, but never realized its significance. Thank you for sharing. I also think that the rapport between any two people could be shaky at any point and anything that those people say to one another could come off negatively, because you already have a fixed opinion of them.<br /><br />Ebony<br /><br />Ebony Gaubaulthttps://www.blogger.com/profile/03841008843361527969noreply@blogger.comtag:blogger.com,1999:blog-4718085390545333345.post-33707410829431876862013-03-22T19:51:00.266-04:002013-03-22T19:51:00.266-04:00You provided great insight into the verbal communi...You provided great insight into the verbal communication in this example. The cadence and inflection of a speaker is very important to getting the proper message across. The inflection at the end of the sentence really does make a difference. I went back and listened to the request again in the face-to-face scenario and the voicemail scenario. This time, however, I did not watch the screen so both methods would be simply verbal. By eliminating the body language clues, I could clearly hear that the voicemail was more authoritative than the meeting in person. I listened specifically for the inflection at the end of the sentence and I did hear what you were talking about. The speaker did raise her voice making the statement sound more like an open ended question. Instead of saying something like “Please get me the information by tomorrow,” the speaker reduced the urgency by saying “could you please try to get me the information by tomorrow.” Even in written form, the first sentence sounds more urgent but no less polite. <br /><br />Stolovich (n.d.) mentions that the person’s preferred mode of delivery should be taken into account. This is true for both sides of the communication. The sender must be comfortable using the mode chosen and the recipient must be comfortable in the mode chosen. This insight will only come from spending time with the person and becoming familiar with how they like to receive requests. If you are not comfortable asking for something in person either because the person is a higher level or you feel intimidated, you should select an alternate method. Email may be the best bet for the shy person as it avoids the face-to-face confrontation.<br /><br />References<br /><br />Stolovitch, H. (n.d.). Communicating with stakeholders. [video]. Lecture presented for Laureate Education, Inc. Retrieved March 19, 2013 from https://class.waldenu.edu/webapps/portal/frameset.jsp?tab_tab_group_id=_2_1&url=%2Fwebapps%2Fblackboard%2Fexecute%2Flauncher%3Ftype%3DCourse%26id%3D_2652514_1%26url%3D<br />Anonymousnoreply@blogger.com